Our delivery methods

We offer several delivery methods to guarantee a reliable, fast service that complies with current regulations. The choice of delivery method depends on the nature of the products ordered and the delivery area.

1. Transporteurs partenaires

Ozone Express

  • National delivery according to the area covered by the carrier
  • Option cash on delivery (COD) available
  • Estimated delivery times depending on destination and product availability

Ghazala Express

  • Delivery throughout the national territory
  • Advance payment required (bank transfer or other accepted payment method)
  • Cash on delivery (COD) is not accepted for this mode of transport

2. Flammable products – Special conditions

In accordance with safety standards and regulations applicable to the transport of sensitive materials:

  • Flammable products are not eligible for standard delivery
  • These products are available exclusively for in-store pickup at the following addresses:
    • Témara
    • Casablanca – Tit Mellil

?? As an exceptional measure, a envoi via Ghazala Express may be offered only after effective receipt of payment, with no cash on delivery (COD) option.

3. Legal provisions and responsibilities

  • The customer acknowledges that the delivery method is determined based on the nature of the products ordered
  • No order of flammable products will be shipped without compliance with the specific conditions mentioned above
  • Delivery times are given for informational purposes and may vary independently of our control (carrier, logistical conditions, public holidays, etc.)
  • Any validated order implies full and complete acceptance of these delivery conditions

4. Service client

Our team remains at your disposal for any information request concerning:

  • The choice of carrier
  • Payment methods
  • Specific conditions related to certain products

? Contact us before confirming your order if in doubt.